Welcome to Our Help Site

• Can I receive same day delivery ?
• How do I cancel my order?
• How much is delivery ?
• Who will deliver my UK parcel ?

• Customs & Taxes
• International Delivery Dispatch
• International Shipping Costs
• Pre-Order & In-stock
• Shipping Carriers & Customs
• Who handles International duty and taxes ?

• Captain Rex Helmet
• Cyberpunk Statues
• I haven't received my item ?
• I no longer want my item that has been delivered.
• Jürgen Klopp Funko!
• My parcel has been stuck on the same tracking update for a few days.
• My pre-order item is sold out, will I still get my item ?

See all articles in Most Popular FAQs →

• Do you offer partial payment options for pre-orders ?
• How do I place an order ?
• How do I redeem a discount code ?
• I have forgotten to enter my discount code
• What are pre-order dates ?

• Are the product you sell legit ?
• Are you a real retailer ?
• I didn’t receive a confirmation email?
• What does dispatch time mean ?
• Where can I keep up with your current releases and offers?

• Are you VAT registered/How to get a VAT receipt?
• What methods can I use to pay?

• Can I return something if I’ve opened it?
• I returned an item but I haven’t had a refund back yet, what do I do?
• What is your returns policy ?