Deposits for partial payments on pre-orders are non refundable.
Exceptions where a refund for the partial payment may occur would be when the supplier/brand/manufacture cancels the product and any pre-orders we have with them. In this case our team will be in contact with you to see if you would like to apply the partial payment as a credit towards another product or for a refund.
Once a pre-order item has arrived in stock or is on its way to us, invoices for the balance remaining will then be sent out to customers via email to those who have chosen to place a deports on a pre-order item. If the remaining balance is not paid for within 48 hours of the invoice being sent, the order will be cancelled and the deposit retained.