Returns
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Can I return something if I’ve opened it?
Unfortunately, if an item is not in resalable condition we are unable to accept a return. -
I returned an item but I haven’t had a refund back yet, what do I do?
It can take up to 14 working days to receive a refund from a returned item depending on the volume of parcels our returns team have to process and may vary depending on the payment processing method that been used for the order. Mastercard and Visa can take up to 14 days, Paypal 1-4 days, Clearpa... -
As long as your product is unopened and undamaged, we can offer a refund if it is returned to us within 14 days of dispatch. Please contact us if you would like to return your order or send it back using a delivery method of your choice to the returns address on the oringal shipping label and i...